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Shipping & Returns

Shipping:

  • $8.00 flat-rate US shipping or FREE on orders over $100!
  • Orders are processed and shipped out Monday-Friday, within 72 hours.

Returns: 

  • Returns must be requested and post-marked to us within 14 days from your date of purchase. Email customerservice@shopjjrae.com
  • Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)
  • Returns are eligible for store credit only.
  • Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, and sale/clearance items.
  • Shipping charges (original and return) are the customer’s responsibility. 

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